Privacy Policy

Full APP-compliant policy

Last updated: 19 July 2025

1. Introduction

JAP Accountants ("we", "our", "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, address, and other contact details
• Financial Information: Tax returns, financial statements, bank statements, and other financial documents
• Business Information: Business registration details, ABN, and other business-related information
• Technical Information: IP address, browser type, and usage data when you visit our website

3. How We Use Your Information

We use your information to:

• Provide accounting and tax services
• Prepare and lodge tax returns
• Provide financial advice and reporting
• Communicate with you about our services
• Comply with legal and regulatory obligations

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To comply with legal obligations (e.g., ATO requirements)
• To trusted service providers who assist us in operating our business
• In the event of a business transfer or merger

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely in Australia using industry-standard encryption.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Financial records are typically retained for 7 years as required by Australian tax law.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications
• Lodge a complaint with the Privacy Commissioner

8. Cookies and Tracking

Our website may use cookies to improve your browsing experience. You can control cookie settings through your browser preferences.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: